Banking: Retail Banking

Receive Funds

Features:

Links secondary (Source) bank accounts with primary (Destination) bank accounts to pull funds from secondary bank accounts into the primary bank accounts using ECS.

Transfer Funds with following types of transactions:

• One Time – One time transfer request to transfer money from a registered secondary bank account to primary bank account.
• Standing Instructions (recurring) – Request money transfer from a registered Secondary bank account on weekly / monthly basis
• Encrypted XML based real time communication for securing confidential customer data and transaction data
• Configurable system enabling the bank to add locations and other banks in future to ensure scalability

Benefits:

• Increased customer satisfaction, via a first-of-its-kind service in India
• Reduced load on physical branches, and the payments processing infrastructure
• Reduction in processing costs

Doorstep Banking

Features:

Provides retail banking services, such as Cash Payment /Pickup, Cheque Deposit, Demand Draft, Purchase Order, etc. at the customers doorstep.

Provides two types of services based on Turn Around Time (TAT):

• Service On Tap (SOT) - Request via IVRS, text message, and internet. TAT for this service is a maximum of 2 hours.
• Remote Service Delivery (RSD) - Request via a drop-box located at various locations all over India. The TAT for this service is a maximum of 2 days

Benefits:

• Increase customer satisfaction by providing the convenience of banking from home
• Reduce load on branch infrastructure