Customer Relationship Management (CRM)
Lead Management System (LMS)
Features:
- Provides lead upload features
- Creates interaction with customers, captures opportunities and updates lead status generated by sales team through various sources such as branch infrastructure, agency channels and field executives
- Provides fully customizable MIS and summary reports
- Dynamic and fully flexible system, configurable by the user via GUI - allowing leads to be created under any number of verticals, product lines, business units etc.
Benefits:
- Helps to assess the performance of sales department
- Analyzes the efficiency of various sales channels by observing the closure of sales generated from these channels
- Dynamic, flexible functionality lowers total cost of ownership