Outbound Calling

TechProcess can help you effectively manage your customer outbound calling activity. We combine our expertise in technology & operational-know-how to deliver an unmatched service with the highest standards of quality assurance.

A dedicated telecalling team with supervisors & managers will work in seamless co-ordination with your back office /collection / operation teams on delivering services such as premium collection, calling for mandates / cheques, conversion from physical to E mode of payment, ECS dishonor & bank reject calling….. & more.

Feet on Street (FOS)

‘Feet on Street’ refers to a group comprising of collection team members who travel to your customers’ place to collect relevant documents and/or to hand-over requisite forms.  TechProcess currently offers this service in over 75 locations across India.

Our domain knowledge, especially in the BFSI sector, makes this partnership far more involved than just a simple servicing endeavour. Along with understanding your requirements, we combine our business process experiences to build customized solutions for your collection services.