Feet on Street (FOS)

‘Feet on Street’ refers to a group comprising of collection team members who travel to your customers’ place to collect relevant documents and/or to hand-over requisite forms.  TechProcess currently offers this service in over 75 locations across India.

Our domain knowledge, especially in the BFSI sector, makes this partnership far more involved than just a simple servicing endeavour. Along with understanding your requirements, we combine our business process experiences to build customized solutions for your collection services.

The FOS team members are selected based on their individual skill sets & knowledge. TechProcess considers the terms of your engagement, your organization culture & expectations before recruiting any candidate. Further, robust training & grooming sessions in alignment with specific requirements of the role will ensure a convenient & hassle-free experience for your customer.

Streamlined data sharing channels, strict monitoring & follow up measures, periodic revaluation of processes, & centralized management & control, has led to most of our clients using our performance standards as a benchmark for their other collection processes.