Quality Process

At TechProcess, we are proud of our adherence to industry-leading models and process maturity frameworks. Yet, to us process and product excellence means more than a badge; it’s a natural way of doing things. As a client, you are assured of utmost satisfaction on project outcomes – top-notch functionality delivered within budgeted costs – on time, every time.

As a client, you benefit from our continuing investments in quality assurance frameworks:

• Dedicated groups to:
  •  Define optimal, fit-for-purpose processes (SEPG – Software Engineering Process Group)
  •  Evangelise and implement best practices amongst process practitioners (QAG  - Quality Assurance Group)
  •  and Monitor quality initiatives on an ongoing basis (IQG – Internal Audit function)
• Dissemination of awareness and education through a web enabled knowledge management portal available to all process practitioners - easy access to Quality Policy, QMS procedures, templates, checklists etc
• Project-specific quality assurance processes built into and budgeted for in project management plans - milestone reviews and gate keeping checks before release to Customer
• Quarterly internal audits, ensuring closure of all NCs and observations within stipulated timeframes
• A quality orientation curriculum, built into the TechProcess new joiner induction programme. Regular refresher courses to keep practitioners updated on latest developments
• Usage of industry-leading project management frameworks and tools, along with metrics-driven project oversight methods
• Successfully assessed for Carnegie Mellon University’s SEI CMM Level 3 certification