Retail Support - Demand Response System (POS – Point of Sales)

Features:

• This system targets the point in the supply chain where customer demand meets supply - at the execution level
• Real-time correction of supply-demand mismatches due to planning and forecasting errors by maximizing revenue opportunity and inventory productivity while minimizing costs

Business Challenge:

• The application is deployed approximately in 800+ outlets in the US, processing and placing 3,00,000 orders annually
• TechProcess provides:
  • Bug fixing, implementation of CRs, testing and deployment for UAT on staging as well as final deployment on the production environment
  • 24 x 7 cover for emergency calls with defined severity levels and SLAs
  • Remote management of the staging as well as production environment

Benefits:

• Seamless extension of the product engineering team, leveraging the offshore model to maximize value